Moonlight Sonata Tula Lumbar Support

Shipping Times

In-stock orders are processed within 72 business hours after receiving your order confirmation email.

If an item is on back-order, you will receive an email to notify you.

Once your order is shipped from our warehouse, you will receive an email notifying you your order has been shipped. 

Please note, there are still shipping delays due to COVID-19 and extreme weather conditions. We see delays in the first (initial) scan of packages at USPS and Canada Post, and this is outside of our control. We appreciate your patience. 

North American Shipping 

You can choose between Flat Rate or Carrier Calculated Shipping at checkout. 

Use code “FREESHIP” for free shipping on orders over $50.

Types of Shipping

1. Carrier Calculated Shipping

We offer multiple options that will be calculated and displayed at checkout.

Options start at $3.99

2. Flat Rate Shipping

We offer a $11 Flat Rate Tracked Priority Shipping to Canada and the USA. 

International Shipping

Outside of North America? No problem! Shipping charges for your order will be calculated and displayed at checkout. 

Internationally, we offer Carrier Calculated Shipping and a $15 Flat rate Partially Tracked Shipping

Your order may be subject to import duties and taxes, which may be incurred once a shipment reaches your destination country.

Little Zen One is not responsible for these charges if they are applied, and so they are your responsibility as the customer. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48-72 hours for the tracking information to update as there are delays at Canada Post and  USPS with the initial scan. 

In North America, If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at hello @ littlezenone.com with your name and order number, and we will look into it for you.

If you are outside of North America, please allow 21 days.

You can also track your order by clicking here.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery if the items are unused and in its original condition (not tried on).

If your order is eligible for a return, we will refund your order amount minus the shipping costs and a 10% restocking fee. Please view our full return policy here.

If you have any further questions, please don't hesitate to contact us at hello @ littlezenone.com.