Shipping policy
Based on the rate changes we just discussed, here's your updated shipping page copy:
We're here to help you confidently navigate your parenting journey.
Shipping Information
π« NO DUTIES OR TARIFFS FOR USA & CANADA If you're in the USA or Canada, no matter which warehouse fulfills your order, you pay ZERO additional duties or tariffs β we cover all customs fees and import charges.
Processing & Shipping
Total delivery time = Processing time + Shipping time
- In-stock items: Ship within 1β3 business days
- Other items: Processing time is shown in blue on each product page
- Shipping carriers: USPS, UPS, FedEx, Asendia, and regional carriers
- Ship-from locations: Atlanta GA, Sanborn NY, Mississauga ON, or directly from the manufacturer
Multiple items in your order? Your order will ship based on the latest processing time. Need an item sooner? Contact us.
Shipping Costs
| Destination | Free Shipping | Economy | Priority | Express |
|---|---|---|---|---|
| Continental US | Orders over $175 | $7.99 (0β15 oz) | $12.99 | $75 |
| Hawaii, Alaska & US Islands | Orders over $250 | β | $24.99 | $75 |
| Canada | Orders over $250 CAD | $10.99 (0β15 oz) | $16.99 | $50 |
| APO/FPO | Orders over $175 | β | $15.99 | $90 |
| International | β | β | DHL from $25 | β |
Duties & Customs
- USA & Canada: No duties β we cover all fees
- International orders: Customers are responsible for customs and duties
Important Notes
- Please double-check your shipping address β we're not responsible for address errors
- Tracking emails are sent once your order ships and will be active by 5 PM EST the next business day
- APO/FPO: Ships via USPS and may take 30+ days
- No shipping on weekends or holidays
- Some items are region-specific and cannot ship cross-border
